Shipping Policy

Last updated: September 27, 2026

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

Delivery Times

Estimated delivery takes approximately 5–10 business days after processing.

The total estimated time from placing an order to delivery is usually 6–13 business days. These timeframes are estimates only and are not guaranteed. Delays may occur due to carrier disruptions, customs processing, weather, public holidays, or periods of high demand.

Shipping Destinations

Morven currently ships to:

• United States
• Canada
• Australia

We may expand or change our available shipping destinations from time to time.

Shipping Costs

Any applicable shipping costs are calculated and displayed at checkout before you complete your purchase.

Tracking

Once your order has shipped, we will send a confirmation email containing your tracking number.

Tracking information may take several days to become active or update after the package has been dispatched.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are the customer’s responsibility and are not included in our product prices or shipping charges unless specifically stated otherwise.

Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

Morven is not responsible for orders delayed, returned, or delivered incorrectly because of an inaccurate or incomplete address provided by the customer. Additional shipping charges may apply if an order must be reshipped.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at support@morven.store.

We will help you check the tracking information and contact the carrier where appropriate. Carrier investigations may take several business days to complete.